CVE detail

CVE-2010-4763 — CVE-2010-4763

Published 2011-03-18 · Modified 2026-06-16 · Vendor otrs · Product otrs · Source nvd

UNKNOWN

severity

CVSS-derived band

n/a

CVSS v3

0–10 scale

0.0157

EPSS probability

exploitation probability, 30d

73.0%

EPSS percentile

percentile vs all CVEs

NOT LISTED

CISA KEV

known exploited catalog

Description

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

Remediation

No vendor-published fix data in our corpus for this CVE. Check the references below or the vendor's PSIRT / security advisories page.

References

cvedb.io · NVD · CISA KEV · FIRST EPSS · vendor advisories (CVE Program List v5). Informational only, no warranty — verify every remediation against the vendor advisory before acting on it. This product uses data from the NVD API but is not endorsed or certified by the NVD, CISA, FIRST.org or any vendor named. CVE® is a registered trademark of The MITRE Corporation.