BMC Track-It! 11.4 before Hotfix 3 exposes an unauthenticated .NET remoting configuration service (ConfigurationService) on port 9010. This service contains a method that can be used to retrieve a configuration file that contains the application database name, username and password as well as the domain administrator username and password. These are encrypted with a fixed key and IV ("NumaraIT") using the DES algorithm. The domain administrator username and password can only be obtained if the Self-Service component is enabled, which is the most common scenario in enterprise deployments.
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