CVE detail

CVE-2017-18486 — CVE-2017-18486

Published 2019-08-09 · Modified 2026-06-17 · Vendor jitbit · Product helpdesk · Source nvd

HIGH

severity

CVSS-derived band

7.2

CVSS v3

0–10 scale

0.0481

EPSS probability

exploitation probability, 30d

91.0%

EPSS percentile

percentile vs all CVEs

NOT LISTED

CISA KEV

known exploited catalog

Description

Jitbit Helpdesk before 9.0.3 allows remote attackers to escalate privileges because of mishandling of the User/AutoLogin userHash parameter. By inspecting the token value provided in a password reset link, a user can leverage a weak PRNG to recover the shared secret used by the server for remote authentication. The shared secret can be used to escalate privileges by forging new tokens for any user. These tokens can be used to automatically log in as the affected user.

Remediation

No vendor-published fix data in our corpus for this CVE. Check the references below or the vendor's PSIRT / security advisories page.

References

cvedb.io · NVD · CISA KEV · FIRST EPSS · vendor advisories (CVE Program List v5). Informational only, no warranty — verify every remediation against the vendor advisory before acting on it. This product uses data from the NVD API but is not endorsed or certified by the NVD, CISA, FIRST.org or any vendor named. CVE® is a registered trademark of The MITRE Corporation.