cvedb.io
CVE-2018-16587
MEDIUM · CVSS 6.5
EPSS exploitation probability: 0%
Published 2018-09-28T00:29:02.053 · Last modified 2026-06-17T01:44:30.577

Summary

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Affected products

otrs — open_ticket_request_system

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References

This product uses data from the NVD API but is not endorsed or certified by the NVD. Informational only; not professional security advice.