An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
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Check my exposure →This product uses data from the NVD API but is not endorsed or certified by the NVD. Informational only; not professional security advice.