CVE detail

CVE-2019-20768 — CVE-2019-20768

Published 2020-05-05 · Modified 2026-06-17 · Vendor servicenow · Product it_service_management · Source nvd

MEDIUM

severity

CVSS-derived band

5.4

CVSS v3

0–10 scale

0.0072

EPSS probability

exploitation probability, 30d

51.0%

EPSS percentile

percentile vs all CVEs

NOT LISTED

CISA KEV

known exploited catalog

Description

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.

Remediation

No vendor-published fix data in our corpus for this CVE. Check the references below or the vendor's PSIRT / security advisories page.

References

cvedb.io · NVD · CISA KEV · FIRST EPSS · vendor advisories (CVE Program List v5). Informational only, no warranty — verify every remediation against the vendor advisory before acting on it. This product uses data from the NVD API but is not endorsed or certified by the NVD, CISA, FIRST.org or any vendor named. CVE® is a registered trademark of The MITRE Corporation.