CVE detail

CVE-2020-2004 — CVE-2020-2004

Published 2020-05-13 · Modified 2026-06-17 · Vendor paloaltonetworks · Product globalprotect · Source nvd

MEDIUM

severity

CVSS-derived band

6.8

CVSS v3

0–10 scale

0.0031

EPSS probability

exploitation probability, 30d

24.0%

EPSS percentile

percentile vs all CVEs

NOT LISTED

CISA KEV

known exploited catalog

Description

Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of

Remediation

No vendor-published fix data in our corpus for this CVE. Check the references below or the vendor's PSIRT / security advisories page.

References

cvedb.io · NVD · CISA KEV · FIRST EPSS · vendor advisories (CVE Program List v5). Informational only, no warranty — verify every remediation against the vendor advisory before acting on it. This product uses data from the NVD API but is not endorsed or certified by the NVD, CISA, FIRST.org or any vendor named. CVE® is a registered trademark of The MITRE Corporation.