CVE detail

CVE-2020-3267 — CVE-2020-3267

Published 2020-06-03 · Modified 2026-06-17 · Vendor cisco · Product unified_contact_center_express · Source nvd

HIGH

severity

CVSS-derived band

7.1

CVSS v3

0–10 scale

0.0081

EPSS probability

exploitation probability, 30d

54.0%

EPSS percentile

percentile vs all CVEs

NOT LISTED

CISA KEV

known exploited catalog

Description

A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.

Remediation

Product	Vulnerable range	Fixed version	Advisory
Cisco Cisco Unified Contact Center Express	—	not specified	advisory ↗

References

cvedb.io · NVD · CISA KEV · FIRST EPSS · vendor advisories (CVE Program List v5). Informational only, no warranty — verify every remediation against the vendor advisory before acting on it. This product uses data from the NVD API but is not endorsed or certified by the NVD, CISA, FIRST.org or any vendor named. CVE® is a registered trademark of The MITRE Corporation.