CVE detail

CVE-2021-28023 — CVE-2021-28023

Published 2021-11-08 · Modified 2026-06-17 · Vendor servicetonic · Product servicetonic · Source nvd

CRITICAL

severity

CVSS-derived band

9.8

CVSS v3

0–10 scale

0.0131

EPSS probability

exploitation probability, 30d

68.0%

EPSS percentile

percentile vs all CVEs

NOT LISTED

CISA KEV

known exploited catalog

Description

Arbitrary file upload in Service import feature in ServiceTonic Helpdesk software version < 9.0.35937 allows a malicious user to execute JSP code by uploading a zip that extracts files in relative paths.

Remediation

No vendor-published fix data in our corpus for this CVE. Check the references below or the vendor's PSIRT / security advisories page.

References

cvedb.io · NVD · CISA KEV · FIRST EPSS · vendor advisories (CVE Program List v5). Informational only, no warranty — verify every remediation against the vendor advisory before acting on it. This product uses data from the NVD API but is not endorsed or certified by the NVD, CISA, FIRST.org or any vendor named. CVE® is a registered trademark of The MITRE Corporation.