In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain confidential information, and also to manipulate them via API.
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Check my exposure →This product uses data from the NVD API but is not endorsed or certified by the NVD. Informational only; not professional security advice.