osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.
Add your gear to cvedb and we'll alert you only when a vendor you run ships something exploited.
Check my exposure →This product uses data from the NVD API but is not endorsed or certified by the NVD. Informational only; not professional security advice.